Casino / Mobile
These terms set out the rules that apply to your 520 jili account, from the moment you register through every session you play. Reading them before your first deposit — whether you fund through GCash or GrabPay — means you know exactly where you stand and what to do if a question comes up.
By creating an account on 520 jili, you confirm that you have read and accepted the terms and conditions in full. The agreement takes effect at registration and continues for as long as your account remains active. We may update these terms when platform operations or applicable rules require it; the current version is always displayed on this page, and continued use of your account after any update constitutes acceptance of the revised text. Your access to 520 jili depends on local law and is available only in eligible regions where such activity is permitted. We do not extend service to regions where online gaming is restricted, and it is your responsibility to confirm your own eligibility before opening an account. Where GCash or GrabPay is used as a funding method, the transaction is also governed by the respective e-wallet provider's own terms — our terms cover the account side of the transaction, not the wallet provider's processing rules. These terms apply to every feature of the account, including your wallet balance, account records, and access to game lobbies. If any part of these terms conflicts with a jurisdiction-specific rule that applies to you, the stricter local requirement takes precedence. Questions about a specific clause can be directed to our support team through the contact paths listed on this page.
GCash payments into your account wallet are subject to both these terms and GCash's own service terms. We record the deposit on our side; the e-wallet provider records it on theirs. Both records are relevant if a query arises.
GrabPay funding follows the same dual-record principle. Your 520 jili wallet reflects the credited amount once the transfer is confirmed on our system. Discrepancies should be raised with support and your GrabPay transaction history.
When these terms change, the updated version replaces the prior one on this page. We do not keep archived versions publicly, so check this page if you want to review the current text before any significant account action.
Confirming eligibility is your responsibility. Access is available only where local law permits. If your region's rules change, you are expected to stop using the account until eligibility is re-established.
These terms are specific to your 520 jili account relationship. Not everything that touches your experience falls under this document — knowing where the boundaries sit saves time when a question comes up. The four areas below map what is inside scope, what sits with a third party, and what is handled separately.
Creating, maintaining and closing your 520 jili account is fully within scope. This includes login credentials, account verification steps, session management and how your wallet balance is recorded and displayed after each transaction.
Deposits and withdrawals processed through GCash or GrabPay are within scope on the 520 jili side. The e-wallet provider's own terms govern their side of the transfer. Both sets of terms apply simultaneously to a single transaction.
Access to game lobbies — including slots, live casino tables and sports betting categories — is governed by these terms. The rules of individual games are set by the studio or content provider and are shown within the game itself, not in this document.
Any service accessed through a link that takes you away from 520 jili is outside the scope of these terms. We do not control third-party sites or services and carry no responsibility for their content, policies or availability.
These terms are not only obligations — they also set out concrete things you are entitled to do with your account. You can review the transaction history stored in your account dashboard at any time after login; that record covers all completed deposits and withdrawals, including those processed through GCash and GrabPay. If you notice a detail that looks wrong — a misspelled name, an outdated contact number — you can submit a correction request through the support channel, and we will confirm in writing once the update is made. Raising a question about how a specific clause applies to your situation is always within your rights; our support team handles policy questions as well as account queries. None of these actions require you to close your account first, and exercising any of them does not suspend your access to the lobby while the request is being processed.
Your full transaction history is accessible from the account dashboard after login. Filter by date or payment method to locate a specific GCash or GrabPay entry without contacting support.
Submit a correction request to update personal details held on your account. We confirm the change in writing once it is applied. Some fields require identity verification before they can be edited.
If a clause in these terms is unclear as it applies to your account, contact support with the specific section in question. We respond with the applicable interpretation for your account type and region.
Account suspension, wallet holds and access issues can all be raised through the support channel. Include your registered account details and the specific concern so the team can locate your record quickly.
If a section of these terms raises a question you cannot resolve by reading this page, the paths below connect you to someone who can help. Include your account details and the specific clause or transaction you are asking about.
The live chat icon is available on every page of 520 jili. Use it to raise policy questions, report a transaction discrepancy or ask how a specific term applies to your account situation.
For written correspondence about these terms — including correction requests and formal policy queries — email the address shown in your account profile page. We respond with a written record of the outcome.
Your account dashboard after login displays the current version of your accepted terms, your wallet balance, and your transaction history. This is the first place to check before contacting support about a wallet or access question.
The way we handle the data associated with your account is part of these terms, not a separate promise. Here are four areas where the policy has direct, practical effects on your account experience.
We retain account records — including wallet transactions and session logs — for as long as your account is active and for a period after closure as required by applicable rules. You can request a summary of data held by contacting support through email.
We use cookies to maintain your session across tabs and to remember your lobby position between visits on the same device. You can adjust cookie preferences in your browser settings; some features depend on session cookies and may not function if they are disabled.
You are responsible for keeping your login credentials private. If you suspect unauthorised access, use the account recovery path on the login page and notify support immediately. We do not ask for your password through chat or email.
To request a correction or deletion of personal data held on your account, contact us by email with your account details and the specific data in question. We confirm receipt and provide the outcome in writing within a reasonable timeframe.
These answers cover the questions we see most often from people reading the terms for the first time. If your question is not here, reach us through live chat or the support email shown in your account profile.
Yes. These terms apply to your account in full regardless of which payment method you use. GCash deposits are also subject to GCash's own service terms, but these terms govern the account-side record of every transaction, including GCash and GrabPay transfers.
The current version of these terms is always on this page. We do not maintain a public archive of prior versions. If you want to track changes, we recommend saving or printing the current page before any significant account action, then comparing it after a known update.
In most cases, yes. Raising a policy or data question does not suspend your account access. If the query involves a wallet hold or a specific compliance step, support will tell you clearly whether access is affected and what the next step is to resolve it.
We retain your account records for a period after closure as required by applicable rules. You can request a summary of what is held by contacting support through the email channel before or after closure. Retained records are not used for marketing purposes after account closure.
The core terms are the same, but access and eligibility depend on local law and applicable rules in your specific region. Where a local rule is stricter than a clause in these terms, the stricter requirement applies. Check the eligibility section or ask support if you are unsure about your region.
Contact support through live chat or the email address shown in your account profile. Provide the specific detail that needs updating and, if required, the verification the team requests. We confirm the correction in writing once it has been applied to your account record.