Casino / Mobile
When you open an account with 520 jili, you share personal details with us — and this policy explains exactly what we collect, why we collect it, and the choices you have over your own data. Availability of this service depends on local law and is accessible where local law permits.
We collect the information you provide when you register — your name, email address, date of birth and contact number. When you link a payment method such as GCash or GrabPay to fund your account, we record transaction references sufficient to reconcile your wallet movements; we do not store your full GCash PIN or GrabPay credentials on our servers. Session data — which pages you visited, which game categories you opened, and the device type you used — is logged automatically to keep your account state consistent across sessions. We also collect data you submit through support requests so we can trace and resolve your query. All personal data is held only as long as it is needed for the purpose it was gathered. Once that purpose lapses, or once you request removal and we have verified there are no outstanding account obligations, data is scheduled for deletion according to our internal retention schedule. Where local law requires us to retain financial records beyond a standard period, we will hold only the minimum required by that obligation. The current state of your stored data is shown in your account dashboard after login under the privacy section.
This policy covers your interactions with 520 jili directly — through the website at 520 jili and any account session you open there. It does not govern the privacy practices of third-party services you may reach from our pages. Understanding the boundary helps you know who to contact when a question arises.
Any data you enter during sign-up, login or account verification is governed by this policy. That includes the email address, contact number and identity details you submit through forms on 520 jili.
When you initiate a deposit or withdrawal using GCash or GrabPay, we receive a transaction reference from the payment rail. That reference — and only that reference — falls under this policy. The full terms of your e-wallet are governed by GCash or GrabPay directly.
Your game history, session duration and category choices — whether you opened slots, live casino tables or sports betting — are logged to your account profile. This activity data is covered here and visible to you after login.
Links from our pages that lead to payment platforms, game studios or external sites are outside this policy's scope. Once you leave 520 jili, the privacy practices of that third party apply. We cannot speak to how those parties handle your information.
You are not a passive data subject here — you have concrete actions available. After logging in, the account dashboard shows the personal details we hold under your profile. From there, you can update your contact number or email address directly through the edit fields provided. If you believe a record is inaccurate — say, a transaction reference that does not match your GCash history — you can raise a correction request through our support channel and we will investigate within the time frame disclosed in the support section. You may also ask us what categories of data we hold about you without triggering account closure. Requesting data removal is handled separately: where no outstanding balance, active session or legal retention obligation exists, we can process a deletion request. The steps for each action are listed in your account settings page and in the support contact paths below.
Log in and open the account dashboard. The profile section lists the personal details we hold. You can see your registration data, linked payment methods and contact preferences without submitting any request.
Use the edit fields in your account profile to update your email or contact number. For corrections to transaction records or identity documents, submit a request through our support channel with the relevant reference.
Send a removal request to our support address. We confirm receipt, verify there are no outstanding account obligations, then process the deletion according to the retention schedule. Where local law requires us to hold financial records, we will tell you which records are subject to that obligation.
If something in this policy is unclear — how your GrabPay reference is stored, or how long session logs are kept — contact us through the support paths below. We will respond with a plain answer tied to your specific account situation.
Privacy questions, correction requests and data removal submissions each follow a clear path. Sending your request through the right channel means we can locate your account record and respond accurately. All three routes below are monitored; choose whichever works on your device.
Open the chat icon from any page on 520 jili. State your account email at the start of the conversation so the agent can pull your profile. Live chat is the quickest path for account-detail corrections and basic privacy questions.
Send a written request to our support email address listed in the account help section. Include your registered email, the specific data category you are asking about, and whether you want to review, correct or remove it. Written requests are useful for formal deletion and dispute submissions.
The Help section inside your account dashboard covers common privacy questions — how to update contact details, how to link or unlink a GCash wallet, and how to read your transaction reference history. Check there first before contacting support.
Security and transparency are not separate concerns for us — they sit in the same account infrastructure. Your login session uses encrypted transmission so data moving between your phone and our servers cannot be read in transit. Account authentication requires your registered credentials; we do not accept account changes without that verification step. Cookies on 520 jili serve two purposes: keeping your session active while you move between game categories, and recording your preferences so the lobby remembers where you were. You can manage cookie preferences through your browser settings, though disabling session cookies will interrupt account navigation. We do not sell your personal data to marketing third parties.
Personal data is held on servers with access controls limiting who can retrieve it. Financial transaction references — including GCash and GrabPay records — are kept only as long as the account or any applicable legal retention period requires. After that, deletion is scheduled automatically.
Session cookies keep your account active while you switch between slots, live casino and sports betting without re-entering your credentials. Analytics cookies help us see which categories you open so we can improve navigation. Cookie settings are accessible from your browser and from the site footer.
If you suspect your account credentials have been exposed, change your password immediately through the account security section, then contact us via live chat. We can flag the account for review and check recent login activity against your registered device records.
When this privacy policy is updated, we post the revised version at 520 jili/privacy-policy/ and note the date of the change at the top of the page. Continuing to use your account after a policy update means you have read the revised terms. We will not make changes that alter your core data rights without posting a clear notice.
The questions below reflect what account holders ask most when they want to understand how their data is handled. If your question is not covered here, use the support contact paths listed above.
We collect your name, email address, date of birth and contact number during registration. If you link GCash or GrabPay, we record the transaction reference returned by the payment rail — not your wallet PIN or full account credentials. This data is visible in your account dashboard after login.
We keep your data for as long as your account is active or as long as a legal obligation requires us to retain financial records. Once your account is closed and any retention period lapses, your personal data is scheduled for deletion. You can ask our support team about the specific retention category that applies to your records.
Yes. Log in and check the privacy section of your account dashboard — it shows the personal details and payment references we hold. For a full data summary, send a written request through the email support path. We will compile the relevant records and respond with a clear account of what we hold.
We do not sell your personal data. We may share minimum necessary data with payment processors such as GCash and GrabPay to complete a transaction, and with service providers who operate our platform infrastructure under data-handling agreements. We do not pass your data to advertising or marketing third parties.
Send a removal request through the email support channel listed in the support section above. Include your registered email address and the scope of your request. We will verify your identity, check for any outstanding account obligations or legal holds, and confirm when deletion is scheduled. The process is explained step by step in your account help section.
Unlinking a GCash or GrabPay wallet removes the active connection from your account profile. Transaction references from past deposits or withdrawals remain in your financial history for the applicable retention period, as they form part of your account record. You can view these references in your transaction history after login.